Scentsy, Inc. (“Scentsy”) may collect personal information from You. Personal information is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirection, with a particular consumer or household. You may be asked to provide Your personal information anytime You are in contact with Scentsy or a Scentsy affiliated company. Scentsy and its affiliates may share this personal information with each other and use it consistent with this CCPA Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if You choose not to do so, in many cases we will not be able to provide You with our products or services or respond to queries You may have.
We also collect information in a form that does not identify any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. Scentsy may use this information in our marketing and advertising services.
In some cases we use a “click-through URL” linked to content on the Scentsy website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our marketing communications.
At times Scentsy may make certain personal information available to strategic partners that work with Scentsy to provide products and services, or that help Scentsy market to customers. Personal information will only be shared by Scentsy to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Never. Scentsy does not sell customer or Independent Consultant personal information to anyone, for any reason.
Scentsy takes the security of Your personal information very seriously. When Your personal information is stored by Scentsy, we use computer systems with limited access housed in facilities using physical security measures. When You use some Scentsy products and services that by their nature are public facing, such as when You post on a social media forum (including, for example, a Scentsy Facebook group), the personal information and content You share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information You choose to share or submit in these instances. For example, if You list Your name and e-mail address in a forum posting, that information is public. Please take care when using these features.
Scentsy will retain Your personal information for as long as You have a Scentsy account. After Your Scentsy account is terminated, we will retain Your personal information for as long as necessary to fulfill the purposes outlined in this CCPA Policy, unless a longer retention period is required or permitted by law.
You can help ensure that Your contact information and preferences are accurate, complete, and up to date by logging in to Your Consultant account on Your Workstation. For other personal information we hold, we will provide You with access (including a copy) upon Your request. We may decline to process requests that are frivolous, vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by contacting CCPA@scentsy.com.
We understand the importance of taking extra precautions to protect the privacy and safety of children using Scentsy products and services. Children under the age of 18, are not permitted to create their own Scentsy IDs; instead, a parent must obtain the account and provide the parent’s information to Scentsy. If we learn that we have collected the personal information of a child under 18 we will delete the information as soon as possible.
Scentsy websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties is governed by their privacy practices. We encourage You to learn about the privacy practices of those third parties.
If You have any questions or concerns about Scentsy’s CCPA Policy or information collection, or if You would like to make a complaint about a possible breach of privacy laws, please contact us at firstname.lastname@example.org, or call us at 1-877-895-4160. You can also visit our website at https://scentsy.com/california-consumers-protection-act for more information.
Scentsy may update its CCPA Policy from time to time, as posted on our website at https://scentsy.com/california-consumers-protection-act.